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Leadership Essentials

Creating Leaders of the Future

A 12-week online training and coaching program developed to support new and emerging managers who are moving from a focus of technical competence to one that includes people management and leadership.



Are you ready to discover the fundamentals of leading and managing people and task, and how to get the balance right?

Once you know and embody the foundations of leadership, you will have a deeper awareness of the type of leader you want to be, and you’ll have the confidence and competence to lead others

Leadership training combined with coaching is the most effective way of ensuring a successful leadership career. 

  • Learn everything you need to know to become a competent and confident emerging leader
  • Start building your leadership toolkit
  • Learn the most impactful strategies for each leadership situation and how to execute with confidence
  • Enhance your learning experience through expert group coaching and accountability sessions
  • Learn the key motivational strategies to inspire others and to do their best
  • Get clear about your leadership goals and aspirations

An Ideal Training, Coaching And Peer-Support Program Created For Leaders Of The Future

This training is for new and emerging managers and people leaders in all fields:

  • First-time leaders, who have just been promoted
  • Developing managers who need a refresh of the fundamentals of managing people and task
  • Managers who are interested in and need specific professional training
  • Managers who need practical strategies for managing people and team motivation
  • Frontline leaders who are having challenges managing people issues
  • Supervisors who are ready for more responsibility and accountability
  • Leaders who want to invest in their professional development

Your Course Curriculum And Objectives



Leadership Style And Wellbeing
  • Learn your leadership style so you can leverage your strengths and manage your weaknesses.
  • Gain an insight into how your style can impact and influence others
  • Learn how you can effectively balance your physical, emotional and mental wellbeing.
Resources and Tools

Every module has its own workbook
Wellbeing Wheel
Myers Briggs Personality Assessment



How To Manage And Prioritise An Increasing Volume Of Work
  • Learn an effective decision-making process so you can prioritise your work appropriately.
  • Understand how and what to delegate so the process is a dynamic and collaborative exchange between the team member and leader.
  • Learn how to apply an effective time management matrix so that you can utilise your time more effectively.
Resources and Tools

Decision-making model
Delegation template
Time management matrix



How To Have Difficult Conversations
  • Learn the skills and processes for leading difficult conversations.
  • Learn the People Leaders’ difficult conversation prevention process.
  • Discover the steps and methodology of giving and receiving challenging feedback.
Resources and Tools

Delivering feedback model
Difficult conversations planning and execution guide
People Leaders’ difficult conversations prevention process



​How To Message And Communicate Effectively
  • Learn the core skills of leadership communication: listening, questioning and acknowledging.
  • Understand the types of conversation you should be having
  • Discover how to have the right types of conversations
  • Learn the specific skills that underpin the types of conversations you need to be engaged in.
Resources and Tools

Decision-making model
Delegation template
Time management matrix



​Role Clarity And Accountability
  • Discover how to create a set of clear expectations for your role.
  • Understand how to communicate what success looks like in your role as a leader
  • Learn the difference between responsibility and accountability and how this will lead to role clarity for you and others.
Resources and Tools

Responsibility and Accountability Matrix
Success wheel
Performance objectives for your role template



​The fundamentals of creating a high-performing team.
  • Discover the nine key criteria or dimensions of a high-performing team
  • Learn at least 1 key strategy from each dimension so you can apply it to your day-to-day work life.
  • Understand how to build a culture of trust and respect in their team
Resources and Tools

People Leaders High-Performing Team Assessment Tool

Investing In Your Leadership Development Is An Investment In Your Future


The average new leader makes 140 decisions per day… that's why having a decision-making process to solve problems is critical for your performance and wellbeing


New leaders report they feel stressed, overworked and ill-equipped to handle the pressures of managing people and getting their own work done


Emerging leaders report they feel pressure to perform immediately while not having sufficient support to take on new people leadership skills


Most leaders report they do not have the time to do the forward planning and management tasks their new role requires


Leaders who have taken some form of leadership training early on in their career report this has had a measurable impact on their performance and the performance of their team


Leaders, and organisations who invest in the professional development of their emerging leaders are setting both the leader and the organisation up for future success


Coaching in organisation and leadership settings is an invaluable tool for developing people across a wide range of needs. The benefits of coaching are many;

  • 80% of people who receive coaching report increased self-confidence, 
  • Over 70% benefit from improved work performance, relationships, and more effective communication skills
  • 86% of companies report that they recouped their investment on coaching and more (source: ICF 2009).


Anecdotal evidence suggests that leaders who participate in peer networking and support opportunities are more resilient and better equipped to lead effectively on a long-term basis

People Leaders’ Feedback

I engaged People Leaders to coach and develop two of my direct reports who needed practical strategies for managing people, stakeholders, and multiple projects. From the beginning, my direct reports were led through a clear process which started with developing their levels of self-awareness and understanding the impact they were having on others.

This then formed the basis upon which specific goals were formed in partnership with me and the business needs.

As a result of this program; both my direct reports have a clear direction and process moving forward, are more competent in stakeholder management and have a substantial tool kit and resources from which to draw upon now and in the future.

The investment was well worth it, that is why I will continue to engage People Leaders when I have new and emerging leaders that need targeted leadership development.

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Rachael Wade - Finance Director, Specialist Finance, Westpac

Public Transport Victoria has been working with Michelle Terkelsen from people leaders for over 6 years in a number of capacities

Michelle has been the preferred team coach for the Deputy Chief executive officers leadership team. As a Myers Briggs expert, Michelle has run several dozen successful sessions with many of our teams. The objectives of these sessions included a deeper awareness of self, understanding the impact one’s behaviour has in a leadership capacity and enhancing communication within and between teams.

An often-requested facilitator, Michelle has ‘worked her magic’ running several of our partnership contract sessions

As the HR business partner – I have experienced first hand the impact Michelle has had on many individuals and teams in the business. Her ability to develop rapport and connection is a key strength, which allows the participant to openly share issues and concerns and move into solution mode at a quicker pace.

Her ability to support and challenge people to think differently and take action on new insights and learnings is another reason why she is sought after facilitator /coach.

I would be happy to recommend People Leaders to any organisation who is looking for high quality and experienced facilitator and coach.

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Shabana Jack
Senior HR business Partner PTV

You guys are awesome and have been instrumental in developing our new leaders an Melbourne Water. Keep it up!

Melbourne Water
Victoria Chow
OD, Talent and Leadership Development Manager

Prior to working with Jan, I had communication difficulties and approached the workplace with a personal mentality, rather than a business minded mentality. Within moments of our coaching session, I knew the two were very different!

Since working with Jan, I have been able to express myself better, acknowledge staff personality profiles, and better understand the value of my team having a leader.

I was able to put the information I learnt into practice immediately and I felt I had great support from Jan and her guidance.

Additionally Jan made me and my business partner feel extremely comfortable, valid and heard.

Thank you Jan – it was a wonderful experience that inspired me and will carry forward in my professional career.

Candice Rose-O'Rourke Career Group, Co-owner, Zulu and Zephyr

Program Format

  • Core content will be delivered every second week in 60-90 min web-based recorded sessions over 12 weeks.
  • On the alternate weeks group coaching and accountability sessions are held to ensure the content is understood and being applied.

Additional Inclusions

  • Access to the Leadership Essentials Community Forum where you will be able to engage and exchange with other new and emerging leaders
  • 3 x 20 min video content modules of a supervisor to manager outlining the mindset behaviours and strategies shifts need to move from supervisor to manager (Value $AUD97)
  • Free access to our High-Performing Team Indicator Assessment Tool (value $AUD180)
  • 15-minute one-on-one coaching session call prior to the commencement of the program with the program participant and their manager if appropriate (Value $AUD150)

Why The Program Would Benefit Emerging Managers

All the content and coaching sessions are relevant to new managers and participants are encouraged to practice using the content from the outset.

The training program is supplemented by live coaching every fortnight, which reinforces the material and allows participants to be coached through specific issues they are facing.

This frees up the time of their upline managers and sets up sound coaching strategies that can be applied on an ongoing basis.

Jan and Michelle Terkelsen Profile Image
Jan and Michelle Terkelsen Profile Image

About The Facilitators

Michelle and Jan Terkelsen have been working with and coaching leaders for more than 20 years each.

Both have completed their MBAs (Macquarie University and Australian Institute of Business) and are accredited coaches with the International Coach Federation (ICF). They are also accredited MBTI, LSI and OCI facilitators.

They have developed bespoke leadership, change-management and coaching programs for organisations such as Westpac Bank, Jetstar, BUPA, Salesforce, Origin Energy, NSW Department of Justice, Challenger, First National Real Estate, City West Water, CPC, Melbourne Water, LUCRF, Public Transport Victoria, Perpetual, Broadspectrum and more.

They are also the hosts of the People Leaders Podcast.

Leadership Essentials Feedback

The Leadership Essentials course has had a profound effect on my professional and personal life.

I found the course was perfectly balanced with practical and theory-based education, followed up by coaching modules. The course has given me tools which I have put into effect with measurable success.

I would recommend Jan and Michelle from People Leaders; I found their teaching to be authentic sincere and fun. Both coaches are very personable and great listeners as well as having the ability to bring out the best in people."

Steffan O’Mara Passig
Engineering Manager, ENGV Pty Ltd

I've certainly gained some confidence through being on the course, particularly in communication with the team and having conversations to hold people to account and those sorts of things.

I wanted to increase the value in the communications that I have with my staff and to make them feel really comfortable that we're working as a team on these projects, that I'm approachable and that the conversations and meetings that we have are meaningful not just to tick boxes. I achieved that during the course of the program

One of the things I really like about the course is that you're doing it with other people who are going through the same thing you're going through. This came out in the group coaching sessions so the relatability of the course was probably something I found really helpful.

The resources for me were timely and particularly useful.

I'd recommend the program to anyone who is new to management or even someone who needs a refresher on the subject."

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Peter Boffey
Clinical Recruitment Strategist, Brisbane North PHN

Excellent templates throughout the program and an ideal coaching format that included really practical suggestions. Jan and Michelle were both very encouraging with their feedback and provided tips that could be put into practice straight away." 

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Jeremy Trott - Quality Manager
Training Services Australia

The overall structure of the course was fantastic. This included the  delivery of the theory and then the coaching conversations to keep everyone accountable but also to support them.

I don't just think it would benefit new and emerging leaders, I know it would.  In fact, as a leadership trainer and coach myself, I know that it's not just about emerging leaders. Leadership Essentials would be useful for anyone in a leadership or management position that knows that they want to grow and develop their own skills as a people leader."

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Kizzy Harris - Leadership Coach & ILM Trainer
Kizzy Harris Consultancy

Our 100% Satisfaction 30 Day Guarantee…

Program Investment 

This 12-week program fee is $AUD960/person or $AUD620/person for groups of 10 or more (+ GST for Australian-based participants). Please contact us if you would like to take up the group option of 10 or more.



If you are applying for employer or organisational support, you are welcome to make use of this Employer/Organisation Support Letter Template here.

Leadership Essentials Brochure.

Payment Options

  • Credit card
  • Invoice on application (14-day payment terms. Contact us if you prefer this option.)
  • Credit card payments can be made in full or over 3 payments of $AUD350 OR 6 payments of $AUD180  (+ GST for Australian-based participants) LESS 15% UNTIL APRIL 10TH

QUESTIONS? Contact us via email or call Jan on +61 425 795 938 or Michelle on +61 424 298 438.

© 2020 by People Leaders