Our committed team of facilitators, associates and support personnel provides services throughout Australia, New Zealand, the South Pacific and South-East Asia.
Facilitator and Director
Michelle Terkelsen has been ‘bringing out the best’ in individuals and teams in the corporate environment for almost 20 years. Her coaching specialties include leadership development, creating high performing teams, and strategic change management.
Michelle follows a strategic approach that allows all her coaching clients to experience more confidence to lead from within, be more adept at coaching others and experience significant changes in their performance. An accredited and experienced practitioner in a number of well-established and highly validated inventories such as NLP, the MBTI step 1 & 2, LI, TK conflict styles and LSI (powerful feedback mechanisms for growth and development).
Michelle has been an entrepreneur, consultant and coach since 1997, after a successful career in Lend Lease . Michelle established a consulting practice in the UK where she spent several years developing and delivering programs in areas of Leadership, Business Planning Facilitation for teams, Executive and Team Coaching.
Her client list includes companies such as National Australia Bank, Macquarie Bank, Origin Energy, Bovis Lend Lease Europe, LUCRF, Westpac, Challenger, Jetstar, Broadspectrum, Public Transport Victoria and CPC. Her interest in cutting edge self-development and performance systems has led her to her current role as the Director of People Leaders Pty Ltd, a strategic team and leadership development company.
Over the past 25 years Karen has worked in HR and change management roles. Her experience ranges across national retail companies and the big four Australian banks as well as manufacturing, distribution, the water industry and not for profit organisations. Karen has worked both as an employee in organisations and successfully contracted and consulted in her own business for over eight years.
In recent times Karen has supported business transformation programs focussed on identifying opportunities to improve efficiency and reduce costs in alignment with business strategy through outsourcing, offshoring, process reengineering and restructuring. Through this work Karen has supported operating model and organisation design and developed organisational change plans defining key messaging, change approach and principles and change maps highlighting key strategic changes and associated impacts across organisations. Karen is experienced in recognising and understanding resistance to change and supporting people leaders to overcome their own concerns whilst they effectively support their teams through major change programs.
Karen has provided guidance and support to front line managers through to senior executives in all areas of people management and leadership. Karen developed competency frameworks for entry level positions through to senior roles and supported businesses in understanding how to align their development programs and performance management and reward systems to align with new competency frameworks. Karen has also designed and implemented organisational programs for non-monetary recognition and reward and induction and exit programs.
Facilitator and Director
Jan Terkelsen has been an executive coach, consultant and facilitator in corporate Australia for more than 18 years and understands what it takes to create sustainable change in one’s life.
Jan is an experienced personality profiler and behavioural change specialist, who has a deep interest and track record in assisting people with a preference for introversion. Jan works with clients to leverage this thinking style to create opportunities and openings in their life. Personality impacts decisions, communication and relationships, and Jan shows clients how they can use their thinking preferences to support career aspirations, influence others and have a meaningful work life.
Combining her knowledge of personality and physical wellbeing through her experience as a fitness professional, she understands the link between physical, mental and emotional energies. Once you understand your main drivers and limiting beliefs you can create constructive behaviours that “stick”.
Leaders today are dealing with high change, volatile, ambiguous environments, therefore having a robust and effective decision making process is key to moving forward effectively. Jan works with clients to craft and implement an distinct process that is usable and effective, even drilling down to the number of options each individual needs to generate, and key questions to ask to unlock the best options.
People Leaders’ Support Team
Research and Admin Assistant